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Introduction
zomato work from home jobs 2025 if you are currently looking for a stable work from home job, then this is a great opportunity for you. Zomato has started hiring for the role of Merchant Support Executive. This job is open for both freshers and experienced candidates, and the company is offering a very competitive salary package along with benefits such as paid leaves, rotational shifts, and a healthy work-life balance.
In this article, we will share complete details about the Zomato work from home job — including eligibility criteria, salary, job responsibilities, interview process, perks, and how to apply.
Table of Contents
Zomato Work From Home Jobs 2025 – Job Highlights
- Position: Merchant Support Executive (Work From Home)
- Location: PAN India (Remote)
- Eligibility: Freshers & Experienced both can apply
- Education: Graduate & Undergraduates allowed
- Salary:
- Freshers → ₹19,000 (in-hand)
- 1 year on-paper experience → ₹23,000 (in-hand)
- Work Schedule:
- 5 Days Working
- 2 Rotational Weekly Offs
- Rotational Shifts
- Additional Perks:
- Paid Leaves
- Sick Leaves
- Medical Benefits (if applicable)
- Interview Rounds: HR → Ops → Client (including assessment)
Who Can Apply? Zomato Work From Home Jobs 2025
- Students who have completed 12th / Graduation.
- Undergraduates looking for part-time/full-time jobs.
- Freshers who want to start a career in the BPO / Support industry.
- Candidates with 1 year of experience in customer support, sales, or BPO will get higher salary benefits.
- Must have basic English communication skills.
- Knowledge of typing & computer operations required.
- Must own a personal laptop, WiFi connection, and UPS backup.
Salary Structure for Zomato WFH Job
Zomato is offering a very competitive package compared to other BPOs.
- Freshers: ₹19,000 (in-hand) per month
- Experienced (1 year on-paper): ₹23,000 (in-hand) per month
Apart from this, you may also get performance incentives depending on your work and company policy.
Job Role & Responsibilities
As a Merchant Support Executive, your main responsibility will be to handle queries from Zomato’s restaurant partners (merchants).
👉 Typical work includes:
- Assisting restaurant partners in managing their Zomato accounts.
- Handling queries related to orders, menu updates, payouts, and complaints.
- Providing support via chat, email, and calls (process dependent).
- Ensuring quick resolution of issues and maintaining a high customer satisfaction score.
- Coordinating with internal teams for escalations.
Work Schedule & Shifts
- 5 days working – which means better work-life balance.
- 2 rotational weekly offs – not fixed Saturday/Sunday, but you’ll get offs on different days.
- Rotational Shifts – Morning, Afternoon, and Night shifts depending on business requirements.
⚡ Note: Candidate must be comfortable working in flexible shifts.
Benefits & Perks of Joining Zomato Work From Home Jobs
Working with Zomato not only provides financial stability but also ensures career growth.
- 💼 Permanent Work From Home option
- 🏖️ Paid Leaves & Sick Leaves
- 🩺 Medical & health-related benefits (as per company policy)
- 📈 Career growth opportunities in one of India’s top startups
- 🌍 Chance to work in a dynamic, multicultural environment
Selection & Interview Process
The Zomato recruitment process for Merchant Support Executive includes 3 rounds:
- HR Round – Basic screening & communication skills check.
- Ops Round – Role-specific questions, typing test, scenario-based questions.
- Client Round + Assessment – Final evaluation including written test, situation handling, and mock calls/chat.
💡 Tip: Brush up your English communication and practice typing speed before the interview.
How to Apply for Zomato Work From Home Job?
Interested candidates can apply directly by:
👉 Filling out the Google Form (shared by recruiters).
👉 Joining the WhatsApp channel for instant updates and interview notifications.
Also check assesment details HERE
FInd more work from jobs here
Why Choose Zomato Work From Home Job?
- Trusted brand in India’s food-tech industry.
- High demand for remote jobs → Better job security.
- Equal opportunity employer – freshers & experienced both welcome.
- Stable salary + growth opportunities.
Future Scope in Zomato Careers
Once you join as a Merchant Support Executive, you can grow into:
- Senior Support Executive
- Team Leader
- Process Trainer
- Quality Analyst
- Operations Manager
This makes Zomato not just a job, but a long-term career opportunity.
Disclaimer
This blog post is for informational purposes only.
Conclusion
The Zomato Work From Home Merchant Support Executive Job 2025 is a golden opportunity for students, freshers, and experienced professionals who want to build a career in the BPO / support industry. With a decent salary, perks like paid leaves, rotational shifts, and growth opportunities, this is one of the most attractive work-from-home jobs in India right now.
FAQ (for Zomato Work From Home Merchant Support Executive Job)
Q1. Who can apply for the Zomato Work From Home Merchant Support Executive job?
Ans: Both freshers and experienced candidates can apply. Graduates and undergraduates are eligible as long as they meet the basic requirements.
Q2. What is the salary for this role?
Ans: Freshers can earn ₹19,000 in hand, while candidates with at least 1 year of experience can get up to ₹23,000 in hand.
Q3. What are the basic requirements to apply?
Ans: Candidates need to have a personal laptop, a stable WiFi connection, UPS/backup power, and basic English communication & typing skills.
Q4. What is the work schedule like?
Ans: The job is 5 days working with rotational shifts and 2 rotational weekly offs. Paid leaves and sick leaves are also provided.
Q5. How many interview rounds are there in the selection process?
Ans: The selection process includes 3 rounds — HR round, Operations round, and Client round. An assessment test is also conducted.
Q6. How can I apply for this job?
Ans: To apply, candidates can fill out the official Google Form or join the official WhatsApp channel for updates and notifications.
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