Ixigo Work From Home Job 2025 – Customer Support Executive Role Open!
If you’re searching for a permanent work-from-home job in India, Ixigo has a fresh opportunity in 2025 for experienced professionals. The company is hiring for the role of Customer Support Executive to handle email, chat, and call support remotely.
This is a full-time role for graduates who have at least 1 year of prior experience in customer service or a related calling role. Here’s everything you need to know about this exciting opening.
Job Details: Ixigo Customer Support Executive
- Job Title: Customer Support Executive (Email + Chat + Call Support)
- Job Type: Permanent, Work From Home
- Company: Ixigo
- Industry: Travel / Online Booking
- Location: PAN India (Remote)
- Department: Customer Service / Support
- Employment Type: Full Time
- Role Category: Voice and Non-Voice Customer Support
- Mode of Interview: Virtual
Salary Package
- Total CTC: ₹25,000/month
- In-Hand Salary: ₹21,000/month
- Hike: Depends on your previous salary and experience
This is one of the highest-paying remote customer support jobs in India for 2025, especially considering the email + chat + call blend.
Eligibility Criteria
To be eligible for this position, the candidate must fulfill the following criteria:
- Graduation is mandatory
- Minimum 1 year of experience as a customer care executive (CC role)
- Maximum age limit: 30 years
- Must own a personal laptop and have a stable WiFi connection at home
- Must be comfortable with handling calls, chats, and emails
- Should have basic knowledge of travel platforms and customer interaction
- Knowledge of Naukri or recruitment platforms is a bonus
Key Responsibilities
As a Customer Support Executive at Ixigo, your responsibilities will include:
- Handling customer queries via chat, email, and phone.
- Resolving booking-related issues for flights, trains, and hotel reservations.
- Coordinating with internal teams to ensure timely ticket resolutions.
- Maintaining excellent service standards and customer satisfaction.
- Updating CRM tools with ticket status and escalation notes.
- Managing post-booking queries and refund requests if needed.
Why You Should Apply
If you’re a graduate with experience in customer support, this could be a golden chance to work permanently from home in 2025. Some benefits include:
- ✅ Stable monthly income
- ✅ Permanent remote setup
- ✅ Opportunity to work with a top Indian travel brand
- ✅ Hands-on with voice and non-voice processes
- ✅ Flexible work-life balance
- ✅ Learn operations and backend support
How to Apply?
To apply for the Ixigo Work From Home Job, follow these steps:
- Update your resume to highlight customer service and communication experience.
- Mention your previous salary and experience duration clearly.
- Prepare for a virtual interview that may include a typing test or call simulation.
- Keep your laptop and internet setup ready as onboarding may be immediate.
💡 Application Link: Apply HERE
If the application link is not shared publicly, you can keep an eye on job boards like Naukri, Indeed, or Ixigo’s official careers page.
⚠️ Important Notes:
- This job requires prior experience – freshers are not eligible.
- Age limit is strictly 30 years.
- Candidates without laptops or WiFi will not be considered.
- It is a customer-facing role – must be comfortable talking on calls.
Tips to Crack the Interview
- Practice mock calls with a friend or mentor.
- Be confident in explaining how you’ve handled tough customers in the past.
- Highlight your communication skills and fluency in English/Hindi.
- Keep all software (Zoom, Google Meet, etc.) ready for virtual interviews.
Salary Summary
| Salary Type | Amount (INR) |
|---|---|
| CTC | ₹25,000/month |
| In-Hand Salary | ₹21,000/month |
| Experience Based Hike | Possible |
Final Thoughts
This is a golden opportunity for experienced customer support executives who want to work from home in 2025. Ixigo is a fast-growing travel brand and provides a solid remote work culture. If you meet the eligibility and are comfortable with a blended support role, this might be the job you’ve been waiting for!
So polish that resume and apply quickly — these roles fill up fast!
Disclaimer:
This job information is sourced from publicly available listings and social media channels. Please verify the job offer with the official source or company.